The city of Durban has a water supply and sanitation utility run by a company called Ethekwini Water and Sanitation Services. It provides 900 million litres of water per day to around 400,000 connections in the Durban area. It collects 500 million litres of wastewater per day and treats it all in 29 decentralised wastewater treatment plants.
There are several interesting ideas being tried out by the utility which needs a close study by water utilities in India.
As a pro-poor policy the utility is committed to delivering 6000 litres of water a month free to households as part of the South African governments policy of treating water as a human right. It does so by providing a 200 litre poly-tank in every household which is filled up every night between the hours of 12.00 and 2.00. Every family is thus given access to 200 litres of water daily, without any connection charge or meter charge. Of course subsequent water is metered and charged on an Increasing Block Tariff based on consumption.
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